Zen Intelligence Platform

Technology-enabled visibility for modern workplace and campus operations, built into your Service by Medallion partnership.

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A Smarter View into Portfolio Performance

Operational clarity for complex, variable, and high-performing environments.

Today’s workplace and campus operations are shaped by evolving portfolio strategies, shifting service demands, and increasing pressure to align resources with how spaces are actually used. Zen brings quality, safety, service activity, and program spend into one centralized platform, giving leaders a clearer view of performance across their Service by Medallion partnership.

From corporate campuses to education environments, life science facilities, and elastic workplace models, Zen supports a more connected approach to operational oversight, helping teams make more informed decisions with greater confidence.

Schedule a Zen Walkthrough

Operational Insight for Adaptive Environments

Elastic workplaces and multi-building campuses require service models that adapt to real-world utilization. By connecting quality, safety, service activity, and spend in one platform, Zen helps leaders see how operations align with changing use patterns across their environment, supporting more responsive planning and stronger alignment between facility investment and actual demand.

Operational Insight for Adaptive Environments

Elastic workplaces and multi-building campuses require service models that adapt to real-world utilization. By connecting quality, safety, service activity, and spend in one platform, Zen helps leaders see how operations align with changing use patterns across their environment, supporting more responsive planning and stronger alignment between facility investment and actual demand.

The Information You Need. All in One Place.

Zen is organized around the operational intelligence leaders need to understand performance, maintain accountability, and connect service activity to cost.

Program Overview

Monitor performance indicators, inspection activity, spend summaries, open tickets, and account updates from a centralized dashboard.

Quality Assurance

Review inspection history, performance trends, site-level metrics, and service activity across your locations.

Program Spend

Track invoices, purchase orders, recurring services, non-recurring work, and spend trends across your program.

ZenCare

Access behavioral safety observations and safety inspection activity completed across your facilities.

Before Zen, we were constantly chasing down numbers and waiting on reports to understand our facility spend. Now, I can see everything in real time — what’s contracted, what’s recurring, and where our dollars are going. It’s changed how we manage our program.

– Oliver M., Director of Workplace Operations

Facility services professional reviewing operational data in the Zen dashboard with a client while janitorial services are performed in the background

From Operational Data to

Operational Clarity

Zen was created to make operational information easier to access, understand, and act on. Rather than waiting for reports or chasing updates across multiple sources, workplace, facilities, and campus leaders can quickly access the information they need to support planning, accountability, and day-to-day decision making.

It’s a reflection of Service by Medallion’s commitment to transparency, continuous improvement, and helping clients maintain confidence in the performance of their programs.

From Operational Data to

Operational Clarity

Zen was created to make operational information easier to access, understand, and act on. Rather than waiting for reports or chasing updates across multiple sources, workplace, facilities, and campus leaders can quickly access the information they need to support planning, accountability, and day-to-day decision making.

It’s a reflection of Service by Medallion’s commitment to transparency, continuous improvement, and helping clients maintain confidence in the performance of their programs.

Facility services professional reviewing operational data in the Zen dashboard with a client while janitorial services are performed in the background

Service Excellence, Backed by Visibility

Service by Medallion delivers responsive, high-quality facility support. Zen extends that commitment with technology-enabled visibility into the performance, activity, and operational insights behind the work.

Schedule a Walkthrough of Zen